February 24, 2026

Privacy policy

Myknoll LLC respects your privacy. This Privacy Policy explains how we collect, use, store, and share your information when you visit www.myknoll.com, submit a form, contact us, or communicate with us by phone, email, or text message.

1. Information We Collect

We may collect the following information:

1.1 Information you provide directly

  • Name

  • Company name

  • Email address

  • Phone number

  • Project details

  • Service request details

  • Any other information you send through our website forms, email, or messages

1.2 Information collected automatically

When you visit our website, we may automatically collect certain technical information, including

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Pages visited

  • Date and time of visit

  • Referring website or source

  • Basic usage and analytics information

1.3 Communication information

If you contact us by phone, email, or SMS, we may keep records of those communications, including your contact details, message content, and communication history.

2. How We Use Your Information

We may use your information to:

  • Respond to inquiries and requests

  • Communicate about projects, services, scheduling, and support

  • Provide quotes, updates, and requested information

  • Send operational or service-related communications

  • Send SMS messages if you opt in to receive them

  • Improve our website, services, and user experience

  • Maintain website security and prevent misuse

  • Comply with legal and regulatory obligations

3. SMS Communications

If you provide your phone number and opt in, Myknoll may send you SMS messages related to:

  • Responses to your inquiries

  • Project communication

  • Scheduling and coordination

  • Service updates

  • Appointment reminders

  • Account or service notifications

Message frequency may vary. Message and data rates may apply. You can reply STOP to opt out at any time. You can reply HELP for help.

SMS consent is not shared with 3rd parties or affiliates for marketing purposes.

  1. How We Share Information

We do not sell your personal information.

We may share your information only as needed with service providers that help us operate our business and website, such as:

  • Website hosting providers

  • Form processing providers

  • Communications and messaging platforms

  • IT and security providers

  • Analytics providers

These providers may access information only as needed to perform services for us.

We may also disclose information:

  • If required by law, regulation, subpoena, or legal process

  • To protect our rights, property, or safety

  • In connection with a business transfer, merger, sale, or reorganization

SMS consent is not shared with 3rd parties or affiliates for marketing purposes

  1. Cookies and Analytics

Our website may use cookies, analytics tools, and similar technologies to understand website traffic, improve functionality, and enhance user experience.

You can control cookies through your browser settings. Disabling cookies may affect some website functions.

6. Data Retention

We retain personal information only for as long as reasonably necessary for business, operational, legal, compliance, and recordkeeping purposes.

7. Data Security

We take reasonable measures to protect the security of your personal information. However, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

  1. Your Choices

You may:

  • Contact us to request updates or corrections to your information

  • Ask questions about how your information is used

  • Opt out of SMS messages by replying STOP

  • Request help by replying HELP

  • Limit cookies through your browser settings

9. Children's Privacy

Our website is not directed to individuals under the age of 18. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to remove such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised effective date.

11. Contact Information

If you have questions about this Privacy Policy or our privacy practices, contact:

Myknoll LLC
Email: info@myknoll.com
Website: www.myknoll.com